Terms of Service

These Terms and Conditions set forth the rights, obligations, and responsibilities of the Cyber Mall and Users in connection with the use of the Internet-related services (hereinafter the "Services") provided through the Everline Cyber Mall (hereinafter the "Mall") operated by Everline Co., Ltd. (an electronic commerce business operator).

※ "These Terms and Conditions shall also apply mutatis mutandis to electronic transactions conducted through PC communications and the like, to the extent that doing so is not contrary to their nature."

"Mall" means a virtual place of business established by Everline Co., Ltd. so that goods or services can be traded using information and communications facilities such as computers in order to provide goods or services to Users, and the term is also used to refer to the business operator that operates the Cyber Mall.

"User" means a Member or Non-member who accesses the "Mall" and receives the Services provided by the "Mall" in accordance with these Terms and Conditions.

'Member' means a person who has registered as a member by providing personal information to the "Mall," who continues to receive information from the "Mall," and who is able to use the Services provided by the "Mall" on a continuing basis.

'Non-member' means a person who uses the Services provided by the "Mall" without registering as a Member.

The "Mall" shall post the contents of these Terms and Conditions, together with the trade name and the name of the representative, the address of the place of business (including the address of the place where consumer complaints can be handled), the telephone number, facsimile number, and e-mail address, the business registration number, the mail-order business report number, the person responsible for personal information protection, and the like, on the initial service screen (front page) of the "Mall" so that Users can easily find them. However, the contents of the Terms and Conditions may be made available for Users to view through a linked screen.

Before a User agrees to the Terms and Conditions, the "Mall" shall provide a separate linked screen, pop-up screen, or the like and seek the User's confirmation so that the User can understand the important provisions of the Terms and Conditions, such as those concerning withdrawal of offers, responsibility for delivery, and refund conditions.

The "Mall" may amend these Terms and Conditions to the extent that the amendment does not violate relevant laws, including the Act on the Consumer Protection in Electronic Commerce, Etc., the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Transactions, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Door-to-Door Sales, Etc., and the Consumer Protection Act.

When the "Mall" amends the Terms and Conditions, it shall announce the effective date and the reasons for the amendment, together with the current Terms and Conditions, on the initial screen of the Mall from seven (7) days before the effective date until the day before the effective date. However, where the Terms and Conditions are changed to the disadvantage of Users, the "Mall" shall give notice with an advance grace period of at least thirty (30) days. In such a case, the "Mall" shall clearly compare the contents before and after the amendment and display them so that Users can easily understand them.

When the "Mall" amends the Terms and Conditions, the amended Terms and Conditions shall apply only to contracts concluded on or after the effective date, and the provisions of the Terms and Conditions before the amendment shall continue to apply to contracts already concluded before that date. However, where a User who has already concluded a contract sends the "Mall" a statement of intent to be governed by the amended provisions within the announcement period for the amended Terms and Conditions under paragraph (3), and obtains the consent of the "Mall," the amended provisions shall apply.

Matters not provided for in these Terms and Conditions, and the interpretation of these Terms and Conditions, shall be governed by the Act on the Consumer Protection in Electronic Commerce, Etc., the Act on the Regulation of Terms and Conditions, the Guidelines on Consumer Protection in Electronic Commerce, Etc. established by the Korea Fair Trade Commission, other relevant laws and regulations, or commercial practice.

The "Mall" shall perform the following tasks.

• Providing information on goods or services and concluding purchase contracts
• Delivering goods or services for which purchase contracts have been concluded
• Other tasks determined by the "Mall"

In the event that goods or services are sold out or their technical specifications change, the "Mall" may change the content of the goods or services to be provided under contracts to be concluded in the future. In such a case, the "Mall" shall immediately announce the content and the date of provision of the changed goods or services at the place where the content of the current goods or services was posted.

Where the "Mall" changes the content of Services that it has contracted with a User to provide, owing to goods, etc. being sold out, a change in technical specifications, or similar reasons, it shall immediately notify the User of the reason at an address at which notice can be given to the User.

In the case of the preceding paragraph, the "Mall" shall compensate the User for any damages incurred as a result. However, this shall not apply where the "Mall" proves that it acted without intent or negligence.

The "Mall" may temporarily suspend the provision of Services in the event of maintenance, inspection, or replacement of, or failure in, information and communications facilities such as computers, an interruption of communications, or similar reasons.

The "Mall" shall compensate Users or third parties for damages incurred as a result of the temporary suspension of the provision of Services for the reasons set forth in paragraph (1). However, this shall not apply where the "Mall" proves that it acted without intent or negligence.

Where the Services can no longer be provided owing to a change of business line, abandonment of business, merger between businesses, or similar reasons, the "Mall" shall notify Users by the method prescribed in Article 8 and shall compensate consumers according to the conditions originally presented by the "Mall." However, where the "Mall" has not announced compensation standards or the like, it shall pay Users, in goods or cash, an amount corresponding to the monetary value of their mileage, accumulated points, or the like as recognized in the "Mall."

A User applies for membership registration by entering member information in accordance with the registration form determined by the "Mall" and expressing the intention to agree to these Terms and Conditions.

The "Mall" shall register as a Member any User who has applied for membership as described in paragraph (1), unless the User falls under any of the following items.

• Where the applicant has previously lost Member status pursuant to Article 7(3) of these Terms and Conditions; provided, however, that an exception shall be made where three (3) years have passed since the loss of Member status pursuant to Article 7(3) and the applicant has obtained the "Mall's" approval for re-registration as a Member.
• Where the registered information is false, incomplete, or contains errors
• Where it is otherwise determined that registering the applicant as a Member would significantly impede the technical operation of the "Mall"

The membership registration contract shall be formed at the time the "Mall's" acceptance reaches the Member.

Where there is a change in the information registered under Article 15(1), the Member shall immediately notify the "Mall" of the change by e-mail or other means.

A Member may request withdrawal from the "Mall" at any time, and the "Mall" shall process the withdrawal immediately.

Where a Member falls under any of the following items, the "Mall" may restrict or suspend the Member's status.

• Where false information was registered in the application for membership
• Where the Member fails to pay by the due date the price of goods, etc. purchased through the "Mall" or any other debt owed by the Member in connection with the use of the "Mall"
• Where the Member interferes with another person's use of the "Mall" or threatens the order of electronic commerce, such as by misappropriating another person's information
• Where the Member uses the "Mall" to engage in conduct that is prohibited by laws and regulations or these Terms and Conditions, or that is contrary to public order and morals

If, after the "Mall" has restricted or suspended a Member's status, the same conduct is repeated twice or more, or the cause is not remedied within thirty (30) days, the "Mall" may terminate the Member's status.

Where the "Mall" terminates a Member's status, it shall cancel the Member's registration. In such a case, the "Mall" shall notify the Member thereof and shall give the Member an opportunity to explain within a period of at least thirty (30) days before the registration is cancelled.

Where the "Mall" gives notice to a Member, it may do so to the e-mail address that the Member has designated by prior agreement with the "Mall."

In the case of notices to unspecified numbers of Members, the "Mall" may substitute individual notice by posting the notice on the "Mall" bulletin board for at least one (1) week. However, matters that have a material impact on a Member's own transactions shall be notified individually.

• Searching for and selecting goods, etc.
• Entering name, address, telephone number, e-mail address (or mobile phone number), etc.
• Confirming the Terms and Conditions, the services for which the right to withdraw an offer is restricted, and the content relating to the bearing of costs such as shipping fees and installation fees
• Indicating agreement to these Terms and Conditions and confirmation or refusal of the matters in Item 3 above (e.g., a mouse click)
• Placing a purchase order for goods, etc., and confirming it, or consenting to the "Mall's" confirmation thereof
• Selecting a payment method

The "Mall" may decline to accept a purchase order as described in Article 9 if it falls under any of the following items. However, when concluding a contract with a minor, the "Mall" must give notice that, unless the consent of the legal representative is obtained, the minor or the legal representative may cancel the contract.

• Where the application is false, incomplete, or contains errors
• Where a minor purchases goods and services, such as tobacco and alcohol, that are prohibited by the Juvenile Protection Act
• Where it is otherwise determined that accepting the purchase order would significantly impede the technical operation of the "Mall"

The contract shall be deemed formed at the time the "Mall's" acceptance reaches the User in the form of the receipt confirmation notice under Article 12(1).

The "Mall's" expression of acceptance must include confirmation of the User's purchase order, information on the availability of sale, information on correction or cancellation of the purchase order, and the like.

• Various account transfers, such as phone banking, Internet banking, and mail banking
• Various card payments, such as prepaid cards, debit cards, and credit cards
• Online deposit to a non-passbook account
• Payment by electronic money
• Payment upon receipt
• Payment by points issued by the "Mall," such as mileage
• Payment by gift certificates for which a contract has been concluded with the "Mall" or which have been recognized by the "Mall"
• Payment by other electronic payment methods, etc.

When a User places a purchase order, the "Mall" shall send the User a receipt confirmation notice.

A User who has received the receipt confirmation notice may, where there is a discrepancy in the expression of intent or the like, request a change or cancellation of the purchase order immediately after receiving the receipt confirmation notice, and, where the User makes such a request before delivery, the "Mall" shall process the request without delay. However, where payment has already been made, the provisions of Article 15 regarding withdrawal of offers, etc. shall apply.

Unless there is a separate agreement with the User regarding the time of supply of goods, etc., the "Mall" shall take the necessary measures, such as made-to-order production and packaging, so that goods, etc. can be delivered within seven (7) days from the date on which the User made the offer. However, where the "Mall" has already received all or part of the price of the goods, etc., it shall take such measures within two (2) business days from the date on which it received all or part of the price. In doing so, the "Mall" shall take appropriate measures so that the User can check the procedures and progress of the supply of goods, etc.

The "Mall" shall specify, for goods purchased by a User, the delivery methods, the party bearing the delivery costs for each method, the delivery period for each method, and the like. If the "Mall" exceeds the agreed delivery period, it shall compensate the User for any resulting damages. However, this shall not apply where the "Mall" proves that it acted without intent or negligence.

Where goods, etc. ordered by a User cannot be delivered or provided because they are sold out or for other reasons, the "Mall" shall notify the User of the reason without delay and, where it has received the price of the goods, etc. in advance, shall refund the price or take the measures necessary for the refund within two (2) business days from the date on which it received the price.

A User who has concluded a contract for the purchase of goods, etc. with the "Mall" may withdraw the offer within seven (7) days from the date on which the User received the receipt confirmation notice.

Where a User has received delivery of goods, etc., the User may not return or exchange them in any of the following cases.

• Where the goods, etc. have been lost or damaged for reasons attributable to the User (provided, however, that where the packaging or the like was damaged in order to check the contents of the goods, etc., the User may withdraw the offer)
• Where the value of the goods, etc. has significantly decreased as a result of use or partial consumption by the User
• Where the value of the goods, etc. has significantly decreased with the passage of time to the extent that resale is difficult
• Where the goods, etc. can be duplicated with the same performance, and the packaging of the original goods, etc. has been damaged

In the cases of Items 2 through 4 of paragraph (2), unless the "Mall" has, in advance, clearly stated the fact that withdrawal of offers, etc. is restricted in a place where consumers can easily see it, or taken measures such as providing trial products, the User's withdrawal of the offer, etc. shall not be restricted.

Notwithstanding paragraphs (1) and (2), where the content of the goods, etc. differs from the content of the labeling or advertisement or the contract has been performed in a manner different from the content of the contract, the User may withdraw the offer, etc. within three (3) months from the date on which the User received the goods, etc., or within thirty (30) days from the date on which the User became aware of, or could have become aware of, that fact.

Where the "Mall" has received the returned goods, etc. from a User, it shall refund the price of the goods, etc. already paid within three (3) business days. In such a case, if the "Mall" delays the refund to the User, it shall pay late-payment interest calculated by multiplying the delay period by the late-payment interest rate determined and publicly announced by the Korea Fair Trade Commission.

In refunding the above price, where the User paid for the goods, etc. by a payment method such as a credit card or electronic money, the "Mall" shall without delay request the business operator that provided the payment method to suspend or cancel the charge for the price of the goods, etc.

In the case of withdrawal of offers, etc., the costs necessary for returning the supplied goods, etc. shall be borne by the User. The "Mall" shall not claim a penalty or damages from the User on the grounds of the withdrawal of the offer, etc. However, where the offer is withdrawn, etc. because the content of the goods, etc. differs from the content of the labeling or advertisement or the contract has been performed in a manner different from the content of the contract, the costs necessary for returning the goods, etc. shall be borne by the "Mall."

Where a User bore the shipping cost when receiving the goods, etc., the "Mall" shall clearly indicate, in a manner easily understood by the User, who bears that cost upon withdrawal of the offer.

When collecting information from Users, the "Mall" shall collect the minimum information necessary for the performance of the purchase contract. The following items shall be mandatory, and all other items shall be optional.

• Name
• Address
• Telephone number
• Desired ID (in the case of Members)
• Password (in the case of Members)
• Date of birth
• E-mail address (or mobile phone number)

When the "Mall" collects personal information that can identify a User, it shall obtain the consent of the User concerned.

Personal information provided shall not be used for purposes other than the intended purpose or provided to third parties without the consent of the User concerned, and the Mall shall bear all responsibility therefor. However, exceptions shall be made in the following cases.

• Where the minimum User information necessary for delivery (name, address, and telephone number) is provided to a delivery company for delivery operations
• Where the information is necessary for the compilation of statistics, academic research, or market research and is provided in a form that does not allow the identification of specific individuals
• Where necessary for settlement of the price in connection with transactions in goods, etc.
• Where necessary for identity verification in order to prevent misappropriation of identity
• Where there are unavoidable grounds required by the provisions of law or pursuant to law

Where the "Mall" must obtain a User's consent under paragraphs (2) and (3), it must in advance specify or notify the matters prescribed in Article 22(2) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, such as the identity of the person responsible for personal information protection (affiliation, name, telephone number, and other contact details), the purposes of collection and use of the information, and matters relating to provision of the information to third parties (the recipient, the purpose of provision, and the content of the information to be provided), and the User may withdraw this consent at any time.

A User may at any time request access to, and correction of errors in, the User's own personal information held by the "Mall," and the "Mall" shall be obligated to take the necessary measures without delay. Where a User has requested correction of an error, the "Mall" shall not use the personal information concerned until the error is corrected.

To protect personal information, the "Mall" shall limit and minimize the number of administrators, and shall bear all responsibility for damages incurred by Users as a result of the loss, theft, leakage, or alteration of their personal information, including credit cards and bank accounts.

The "Mall" or a third party that has received personal information from the "Mall" shall destroy the personal information concerned without delay once the purpose of collection or the purpose for which it was provided has been achieved.

The "Mall" shall not engage in conduct that is prohibited by laws and regulations and these Terms and Conditions or that is contrary to public order and morals, and shall do its best to provide goods and services continuously and reliably in accordance with these Terms and Conditions.

The "Mall" shall maintain a security system for the protection of Users' personal information (including credit information) so that Users can use Internet services safely.

Where a User suffers damages because the "Mall" has engaged in unfair labeling or advertising with respect to goods or services as prescribed in Article 3 of the 「Act on Fair Labeling and Advertising」, the "Mall" shall be liable to compensate for such damages.

The "Mall" shall not send commercial advertising e-mails for profit-making purposes that Users do not wish to receive.

Except in the cases of Article 17, the Member is responsible for managing the ID and password.

A Member shall not allow a third party to use the Member's ID and password.

Where a Member's ID and password are stolen or the Member becomes aware that a third party is using them, the Member shall immediately notify the "Mall" and, where the "Mall" gives instructions, shall follow them.

• Registering false information upon application or change
• Misappropriating another person's information
• Altering information posted on the "Mall"
• Transmitting or posting information (such as computer programs) other than the information designated by the "Mall"
• Infringing the copyrights or other intellectual property rights of the "Mall" or other third parties
• Damaging the reputation of, or interfering with the business of, the "Mall" or other third parties
• Disclosing or posting on the Mall obscene or violent messages, images, or sounds, or other information contrary to public order and morals

Where a higher-level "Mall" and a lower-level "Mall" are connected by means such as hyperlinks (e.g., the objects of a hyperlink include text, pictures, and moving images), the former is referred to as the Linking "Mall" (website) and the latter as the Linked "Mall" (website).

Where the Linking "Mall" has stated, on its initial screen or in a pop-up screen at the time of linking, that it does not bear warranty responsibility for transactions conducted with Users involving goods, etc. independently provided by the Linked "Mall," it shall not bear warranty responsibility for such transactions.

Copyrights and other intellectual property rights in works created by the “Mall“ shall belong to the ”Mall“.

Users shall not use, for profit-making purposes, or allow third parties to use, by reproduction, transmission, publication, distribution, broadcasting, or other means, without the prior consent of the "Mall," any information obtained through use of the "Mall" to which intellectual property rights belong to the "Mall."

Where the "Mall" uses copyrights that belong to a User pursuant to an agreement, it must notify the User concerned.

The "Mall" shall establish and operate a damage compensation handling body in order to reflect legitimate opinions or complaints raised by Users and to process compensation for damages.

The "Mall" shall give priority to handling complaints and opinions submitted by Users. However, where prompt handling is difficult, the "Mall" shall immediately notify the User of the reason and the processing schedule.

Where a User files a request for remedy in connection with an electronic commerce dispute arising between the "Mall" and the User, the dispute may be subject to mediation by a dispute mediation body commissioned by the Korea Fair Trade Commission or a Mayor/Provincial Governor.

Litigation concerning an electronic commerce dispute arising between the "Mall" and a User shall fall under the exclusive jurisdiction of the district court having jurisdiction over the User's domicile at the time of filing the action or, if the User has no domicile, the User's residence. However, if the User's domicile or residence at the time of filing is unclear, or if the User resides abroad, the action shall be filed with the court having jurisdiction under the Civil Procedure Act.

The laws of the Republic of Korea shall apply to electronic commerce litigation brought between the "Mall" and a User.