HOME Usage Guide

Usage Guide

  • How can I sign up for EVERLINE website?

    By filling out the required membership information, including agreeing to the terms of service and privacy policy, you will become a member and can immediately enjoy the services for free.

    • Click the 'My Page' icon at the top of the main screen to go to the login page.
      01. Click the 'My Page' icon at the top of the main screen to go to the login page.
    • Click the
      02. Click the "Sign up" button to access the information entry page.
    • Please enter the personal information required for Everline membership registration.
      03. Please enter the personal information required for Everline membership registration.
    • Accept the terms and conditions and start using Everline's services!
      04. Accept the terms and conditions and start using Everline's services!

    Product order is done as follows:

    • 01. Product Search
    • 02. Add to Cart
    • 03. Log In and Guest Order
    • 04. Order Form Filling
    • 05. Payment Method Selection - Payment
    • 06. Order Completed (Order Number)

    The following payment methods are available at Everline

    • CARD Credit Card
    • ACCOUNT TRANSFER Bank Transfer
    • VIRTUAL ACCOUNT Virtual Account Service
    • KAKAO PAY KakaoPay
    • PHONE Mobile Payment
    • - Payment methods may vary depending on the products.
    • - Refunds can only be made to the original payment method, and separate bank transfers are not possible.
    • - We cannot assist with any issues resulting from not reviewing the provided information.
    - The payment method for orders marked as completed cannot be changed. - For high-value credit card payments, the card company may contact you for verification. - Please be aware that bank transfers (virtual accounts) may not be possible after 23:20, depending on the bank's system maintenance hours. - If an order is deemed to be abnormal, such as the use of a stolen card or an order placed under someone else's name, we may cancel or hold the order at our discretion.
    1) Delivery Information
    • - The standard shipping fee is 3,500 KRW. (Additional shipping fees may apply to certain areas, such as remote areas and islands.)
    • - The average delivery time for regular items is 3 to 7 days.
    • - Delivery and receipt details may vary based on the information provided in the product notice for pre-order items. (Please refer to the product notice for the relevant item.)
    • - Delivery delays may occur due to product availability, delivery status, and location.
    2) Exchange and Return Policy
    • - The color of the product may vary slightly depending on the monitor specification, and the product image is subject to change.
    • - Exchange and return are not possible within 7 days after receiving the product if the product value is damaged due to tag removal or opening.
    • - In the case of exchange or return due to customer's change of mind, the customer is responsible for the shipping fee. (Except for product defects or delivery errors)
    • - The price of some products may change due to manufacturer's circumstances.
    • - Exchange and return are not possible even within the exchange/return period if there are signs of use.
    • - Exchange and return are not possible if the product or its box is damaged or lost, causing a decrease in the product value. We ask for your understanding.
    • - Depending on the product, exchange or return may not be possible due to the customer's simple change of mind, except for product defects or delivery errors.
    • - If the buyer wants to return the product due to a change of mind, the buyer must pay for the round-trip shipping fee.
    • - In case of delivery errors, damage, or defective products, the seller will bear the shipping cost.
    • - For inquiries about exchange and return, please use the 1:1 board inquiry function if possible.
    Customer Service (CS) Information - Phone Inquiry: 02-2661-0996/ 1:1Inquiry / everlineshop@naver.com You can inquire by email or other methods of contact. - Customer service hours are from 10:00 AM to 5:00 PM on weekdays (excluding lunchtime from 12:00 PM to 1:00 PM). * If the buyer is a minor and does not obtain the consent of the legal guardian for the corresponding order, the minor or the legal guardian can cancel the order.

    Please note that product exchanges and returns are not available in the following cases:

    • - If more than 7 days have passed after receiving the product.
    • - if the value of the product has decreased (due to damaged packaging, washing, stains, odor, damage to freebies or products, signs of use, etc.)
    • - If the value of the product has decreased due to the buyer's use, partial consumption, or the passage of time.
    • - In the case of made-to-order products, sale items, music albums, etc., where exchange or refund is not possible as announced.
    • - If there are signs of use, damage, etc., even for misdelivered or defective products.
    • - The color of the actual product may differ from what you see on your monitor due to factors such as photography or resolution. The product images on the product detail page may also differ from custom-made products.
    • - When processing an exchange or return, please make sure to include any promotional items that were sent to you. Failure to do so may result in the exchange or refund being denied.
    • - Due to the nature of all products, stock may be limited, making exchanges difficult for reasons other than product defects.
    • - Custom-made products involved in the production process cannot be returned once the customer's order has been confirmed.
    • - When processing a refund, the refund will be issued within 5 business days from the date we receive the returned item. For cancellation requests made before the item is shipped, the refund will be issued within 5 business days from the date of the cancellation request.
  • How do I place an order?

    By filling out the required membership information, including agreeing to the terms of service and privacy policy, you will become a member and can immediately enjoy the services for free.

    • Click the 'My Page' icon at the top of the main screen to go to the login page.
      01. Click the 'My Page' icon at the top of the main screen to go to the login page.
    • Click the
      02. Click the "Sign up" button to access the information entry page.
    • Please enter the personal information required for Everline membership registration.
      03. Please enter the personal information required for Everline membership registration.
    • Accept the terms and conditions and start using Everline's services!
      04. Accept the terms and conditions and start using Everline's services!

    Product order is done as follows:

    • 01. Product Search
    • 02. Add to Cart
    • 03. Log In and Guest Order
    • 04. Order Form Filling
    • 05. Payment Method Selection - Payment
    • 06. Order Completed (Order Number)

    The following payment methods are available at Everline

    • CARD Credit Card
    • ACCOUNT TRANSFER Bank Transfer
    • VIRTUAL ACCOUNT Virtual Account Service
    • KAKAO PAY KakaoPay
    • PHONE Mobile Payment
    • - Payment methods may vary depending on the products.
    • - Refunds can only be made to the original payment method, and separate bank transfers are not possible.
    • - We cannot assist with any issues resulting from not reviewing the provided information.
    - The payment method for orders marked as completed cannot be changed. - For high-value credit card payments, the card company may contact you for verification. - Please be aware that bank transfers (virtual accounts) may not be possible after 23:20, depending on the bank's system maintenance hours. - If an order is deemed to be abnormal, such as the use of a stolen card or an order placed under someone else's name, we may cancel or hold the order at our discretion.
    1) Delivery Information
    • - The standard shipping fee is 3,500 KRW. (Additional shipping fees may apply to certain areas, such as remote areas and islands.)
    • - The average delivery time for regular items is 3 to 7 days.
    • - Delivery and receipt details may vary based on the information provided in the product notice for pre-order items. (Please refer to the product notice for the relevant item.)
    • - Delivery delays may occur due to product availability, delivery status, and location.
    2) Exchange and Return Policy
    • - The color of the product may vary slightly depending on the monitor specification, and the product image is subject to change.
    • - Exchange and return are not possible within 7 days after receiving the product if the product value is damaged due to tag removal or opening.
    • - In the case of exchange or return due to customer's change of mind, the customer is responsible for the shipping fee. (Except for product defects or delivery errors)
    • - The price of some products may change due to manufacturer's circumstances.
    • - Exchange and return are not possible even within the exchange/return period if there are signs of use.
    • - Exchange and return are not possible if the product or its box is damaged or lost, causing a decrease in the product value. We ask for your understanding.
    • - Depending on the product, exchange or return may not be possible due to the customer's simple change of mind, except for product defects or delivery errors.
    • - If the buyer wants to return the product due to a change of mind, the buyer must pay for the round-trip shipping fee.
    • - In case of delivery errors, damage, or defective products, the seller will bear the shipping cost.
    • - For inquiries about exchange and return, please use the 1:1 board inquiry function if possible.
    Customer Service (CS) Information - Phone Inquiry: 02-2661-0996/ 1:1Inquiry / everlineshop@naver.com You can inquire by email or other methods of contact. - Customer service hours are from 10:00 AM to 5:00 PM on weekdays (excluding lunchtime from 12:00 PM to 1:00 PM). * If the buyer is a minor and does not obtain the consent of the legal guardian for the corresponding order, the minor or the legal guardian can cancel the order.

    Please note that product exchanges and returns are not available in the following cases:

    • - If more than 7 days have passed after receiving the product.
    • - if the value of the product has decreased (due to damaged packaging, washing, stains, odor, damage to freebies or products, signs of use, etc.)
    • - If the value of the product has decreased due to the buyer's use, partial consumption, or the passage of time.
    • - In the case of made-to-order products, sale items, music albums, etc., where exchange or refund is not possible as announced.
    • - If there are signs of use, damage, etc., even for misdelivered or defective products.
    • - The color of the actual product may differ from what you see on your monitor due to factors such as photography or resolution. The product images on the product detail page may also differ from custom-made products.
    • - When processing an exchange or return, please make sure to include any promotional items that were sent to you. Failure to do so may result in the exchange or refund being denied.
    • - Due to the nature of all products, stock may be limited, making exchanges difficult for reasons other than product defects.
    • - Custom-made products involved in the production process cannot be returned once the customer's order has been confirmed.
    • - When processing a refund, the refund will be issued within 5 business days from the date we receive the returned item. For cancellation requests made before the item is shipped, the refund will be issued within 5 business days from the date of the cancellation request.
  • What payment methods are available?

    By filling out the required membership information, including agreeing to the terms of service and privacy policy, you will become a member and can immediately enjoy the services for free.

    • Click the 'My Page' icon at the top of the main screen to go to the login page.
      01. Click the 'My Page' icon at the top of the main screen to go to the login page.
    • Click the
      02. Click the "Sign up" button to access the information entry page.
    • Please enter the personal information required for Everline membership registration.
      03. Please enter the personal information required for Everline membership registration.
    • Accept the terms and conditions and start using Everline's services!
      04. Accept the terms and conditions and start using Everline's services!

    Product order is done as follows:

    • 01. Product Search
    • 02. Add to Cart
    • 03. Log In and Guest Order
    • 04. Order Form Filling
    • 05. Payment Method Selection - Payment
    • 06. Order Completed (Order Number)

    The following payment methods are available at Everline

    • CARD Credit Card
    • ACCOUNT TRANSFER Bank Transfer
    • VIRTUAL ACCOUNT Virtual Account Service
    • KAKAO PAY KakaoPay
    • PHONE Mobile Payment
    • - Payment methods may vary depending on the products.
    • - Refunds can only be made to the original payment method, and separate bank transfers are not possible.
    • - We cannot assist with any issues resulting from not reviewing the provided information.
    - The payment method for orders marked as completed cannot be changed. - For high-value credit card payments, the card company may contact you for verification. - Please be aware that bank transfers (virtual accounts) may not be possible after 23:20, depending on the bank's system maintenance hours. - If an order is deemed to be abnormal, such as the use of a stolen card or an order placed under someone else's name, we may cancel or hold the order at our discretion.
    1) Delivery Information
    • - The standard shipping fee is 3,500 KRW. (Additional shipping fees may apply to certain areas, such as remote areas and islands.)
    • - The average delivery time for regular items is 3 to 7 days.
    • - Delivery and receipt details may vary based on the information provided in the product notice for pre-order items. (Please refer to the product notice for the relevant item.)
    • - Delivery delays may occur due to product availability, delivery status, and location.
    2) Exchange and Return Policy
    • - The color of the product may vary slightly depending on the monitor specification, and the product image is subject to change.
    • - Exchange and return are not possible within 7 days after receiving the product if the product value is damaged due to tag removal or opening.
    • - In the case of exchange or return due to customer's change of mind, the customer is responsible for the shipping fee. (Except for product defects or delivery errors)
    • - The price of some products may change due to manufacturer's circumstances.
    • - Exchange and return are not possible even within the exchange/return period if there are signs of use.
    • - Exchange and return are not possible if the product or its box is damaged or lost, causing a decrease in the product value. We ask for your understanding.
    • - Depending on the product, exchange or return may not be possible due to the customer's simple change of mind, except for product defects or delivery errors.
    • - If the buyer wants to return the product due to a change of mind, the buyer must pay for the round-trip shipping fee.
    • - In case of delivery errors, damage, or defective products, the seller will bear the shipping cost.
    • - For inquiries about exchange and return, please use the 1:1 board inquiry function if possible.
    Customer Service (CS) Information - Phone Inquiry: 02-2661-0996/ 1:1Inquiry / everlineshop@naver.com You can inquire by email or other methods of contact. - Customer service hours are from 10:00 AM to 5:00 PM on weekdays (excluding lunchtime from 12:00 PM to 1:00 PM). * If the buyer is a minor and does not obtain the consent of the legal guardian for the corresponding order, the minor or the legal guardian can cancel the order.

    Please note that product exchanges and returns are not available in the following cases:

    • - If more than 7 days have passed after receiving the product.
    • - if the value of the product has decreased (due to damaged packaging, washing, stains, odor, damage to freebies or products, signs of use, etc.)
    • - If the value of the product has decreased due to the buyer's use, partial consumption, or the passage of time.
    • - In the case of made-to-order products, sale items, music albums, etc., where exchange or refund is not possible as announced.
    • - If there are signs of use, damage, etc., even for misdelivered or defective products.
    • - The color of the actual product may differ from what you see on your monitor due to factors such as photography or resolution. The product images on the product detail page may also differ from custom-made products.
    • - When processing an exchange or return, please make sure to include any promotional items that were sent to you. Failure to do so may result in the exchange or refund being denied.
    • - Due to the nature of all products, stock may be limited, making exchanges difficult for reasons other than product defects.
    • - Custom-made products involved in the production process cannot be returned once the customer's order has been confirmed.
    • - When processing a refund, the refund will be issued within 5 business days from the date we receive the returned item. For cancellation requests made before the item is shipped, the refund will be issued within 5 business days from the date of the cancellation request.
  • How are products delivered and exchanged?

    By filling out the required membership information, including agreeing to the terms of service and privacy policy, you will become a member and can immediately enjoy the services for free.

    • Click the 'My Page' icon at the top of the main screen to go to the login page.
      01. Click the 'My Page' icon at the top of the main screen to go to the login page.
    • Click the
      02. Click the "Sign up" button to access the information entry page.
    • Please enter the personal information required for Everline membership registration.
      03. Please enter the personal information required for Everline membership registration.
    • Accept the terms and conditions and start using Everline's services!
      04. Accept the terms and conditions and start using Everline's services!

    Product order is done as follows:

    • 01. Product Search
    • 02. Add to Cart
    • 03. Log In and Guest Order
    • 04. Order Form Filling
    • 05. Payment Method Selection - Payment
    • 06. Order Completed (Order Number)

    The following payment methods are available at Everline

    • CARD Credit Card
    • ACCOUNT TRANSFER Bank Transfer
    • VIRTUAL ACCOUNT Virtual Account Service
    • KAKAO PAY KakaoPay
    • PHONE Mobile Payment
    • - Payment methods may vary depending on the products.
    • - Refunds can only be made to the original payment method, and separate bank transfers are not possible.
    • - We cannot assist with any issues resulting from not reviewing the provided information.
    - The payment method for orders marked as completed cannot be changed. - For high-value credit card payments, the card company may contact you for verification. - Please be aware that bank transfers (virtual accounts) may not be possible after 23:20, depending on the bank's system maintenance hours. - If an order is deemed to be abnormal, such as the use of a stolen card or an order placed under someone else's name, we may cancel or hold the order at our discretion.
    1) Delivery Information
    • - The standard shipping fee is 3,500 KRW. (Additional shipping fees may apply to certain areas, such as remote areas and islands.)
    • - The average delivery time for regular items is 3 to 7 days.
    • - Delivery and receipt details may vary based on the information provided in the product notice for pre-order items. (Please refer to the product notice for the relevant item.)
    • - Delivery delays may occur due to product availability, delivery status, and location.
    2) Exchange and Return Policy
    • - The color of the product may vary slightly depending on the monitor specification, and the product image is subject to change.
    • - Exchange and return are not possible within 7 days after receiving the product if the product value is damaged due to tag removal or opening.
    • - In the case of exchange or return due to customer's change of mind, the customer is responsible for the shipping fee. (Except for product defects or delivery errors)
    • - The price of some products may change due to manufacturer's circumstances.
    • - Exchange and return are not possible even within the exchange/return period if there are signs of use.
    • - Exchange and return are not possible if the product or its box is damaged or lost, causing a decrease in the product value. We ask for your understanding.
    • - Depending on the product, exchange or return may not be possible due to the customer's simple change of mind, except for product defects or delivery errors.
    • - If the buyer wants to return the product due to a change of mind, the buyer must pay for the round-trip shipping fee.
    • - In case of delivery errors, damage, or defective products, the seller will bear the shipping cost.
    • - For inquiries about exchange and return, please use the 1:1 board inquiry function if possible.
    Customer Service (CS) Information - Phone Inquiry: 02-2661-0996/ 1:1Inquiry / everlineshop@naver.com You can inquire by email or other methods of contact. - Customer service hours are from 10:00 AM to 5:00 PM on weekdays (excluding lunchtime from 12:00 PM to 1:00 PM). * If the buyer is a minor and does not obtain the consent of the legal guardian for the corresponding order, the minor or the legal guardian can cancel the order.

    Please note that product exchanges and returns are not available in the following cases:

    • - If more than 7 days have passed after receiving the product.
    • - if the value of the product has decreased (due to damaged packaging, washing, stains, odor, damage to freebies or products, signs of use, etc.)
    • - If the value of the product has decreased due to the buyer's use, partial consumption, or the passage of time.
    • - In the case of made-to-order products, sale items, music albums, etc., where exchange or refund is not possible as announced.
    • - If there are signs of use, damage, etc., even for misdelivered or defective products.
    • - The color of the actual product may differ from what you see on your monitor due to factors such as photography or resolution. The product images on the product detail page may also differ from custom-made products.
    • - When processing an exchange or return, please make sure to include any promotional items that were sent to you. Failure to do so may result in the exchange or refund being denied.
    • - Due to the nature of all products, stock may be limited, making exchanges difficult for reasons other than product defects.
    • - Custom-made products involved in the production process cannot be returned once the customer's order has been confirmed.
    • - When processing a refund, the refund will be issued within 5 business days from the date we receive the returned item. For cancellation requests made before the item is shipped, the refund will be issued within 5 business days from the date of the cancellation request.
  • Under what circumstances can a product be refunded?

    By filling out the required membership information, including agreeing to the terms of service and privacy policy, you will become a member and can immediately enjoy the services for free.

    • Click the 'My Page' icon at the top of the main screen to go to the login page.
      01. Click the 'My Page' icon at the top of the main screen to go to the login page.
    • Click the
      02. Click the "Sign up" button to access the information entry page.
    • Please enter the personal information required for Everline membership registration.
      03. Please enter the personal information required for Everline membership registration.
    • Accept the terms and conditions and start using Everline's services!
      04. Accept the terms and conditions and start using Everline's services!

    Product order is done as follows:

    • 01. Product Search
    • 02. Add to Cart
    • 03. Log In and Guest Order
    • 04. Order Form Filling
    • 05. Payment Method Selection - Payment
    • 06. Order Completed (Order Number)

    The following payment methods are available at Everline

    • CARD Credit Card
    • ACCOUNT TRANSFER Bank Transfer
    • VIRTUAL ACCOUNT Virtual Account Service
    • KAKAO PAY KakaoPay
    • PHONE Mobile Payment
    • - Payment methods may vary depending on the products.
    • - Refunds can only be made to the original payment method, and separate bank transfers are not possible.
    • - We cannot assist with any issues resulting from not reviewing the provided information.
    - The payment method for orders marked as completed cannot be changed. - For high-value credit card payments, the card company may contact you for verification. - Please be aware that bank transfers (virtual accounts) may not be possible after 23:20, depending on the bank's system maintenance hours. - If an order is deemed to be abnormal, such as the use of a stolen card or an order placed under someone else's name, we may cancel or hold the order at our discretion.
    1) Delivery Information
    • - The standard shipping fee is 3,500 KRW. (Additional shipping fees may apply to certain areas, such as remote areas and islands.)
    • - The average delivery time for regular items is 3 to 7 days.
    • - Delivery and receipt details may vary based on the information provided in the product notice for pre-order items. (Please refer to the product notice for the relevant item.)
    • - Delivery delays may occur due to product availability, delivery status, and location.
    2) Exchange and Return Policy
    • - The color of the product may vary slightly depending on the monitor specification, and the product image is subject to change.
    • - Exchange and return are not possible within 7 days after receiving the product if the product value is damaged due to tag removal or opening.
    • - In the case of exchange or return due to customer's change of mind, the customer is responsible for the shipping fee. (Except for product defects or delivery errors)
    • - The price of some products may change due to manufacturer's circumstances.
    • - Exchange and return are not possible even within the exchange/return period if there are signs of use.
    • - Exchange and return are not possible if the product or its box is damaged or lost, causing a decrease in the product value. We ask for your understanding.
    • - Depending on the product, exchange or return may not be possible due to the customer's simple change of mind, except for product defects or delivery errors.
    • - If the buyer wants to return the product due to a change of mind, the buyer must pay for the round-trip shipping fee.
    • - In case of delivery errors, damage, or defective products, the seller will bear the shipping cost.
    • - For inquiries about exchange and return, please use the 1:1 board inquiry function if possible.
    Customer Service (CS) Information - Phone Inquiry: 02-2661-0996/ 1:1Inquiry / everlineshop@naver.com You can inquire by email or other methods of contact. - Customer service hours are from 10:00 AM to 5:00 PM on weekdays (excluding lunchtime from 12:00 PM to 1:00 PM). * If the buyer is a minor and does not obtain the consent of the legal guardian for the corresponding order, the minor or the legal guardian can cancel the order.

    Please note that product exchanges and returns are not available in the following cases:

    • - If more than 7 days have passed after receiving the product.
    • - if the value of the product has decreased (due to damaged packaging, washing, stains, odor, damage to freebies or products, signs of use, etc.)
    • - If the value of the product has decreased due to the buyer's use, partial consumption, or the passage of time.
    • - In the case of made-to-order products, sale items, music albums, etc., where exchange or refund is not possible as announced.
    • - If there are signs of use, damage, etc., even for misdelivered or defective products.
    • - The color of the actual product may differ from what you see on your monitor due to factors such as photography or resolution. The product images on the product detail page may also differ from custom-made products.
    • - When processing an exchange or return, please make sure to include any promotional items that were sent to you. Failure to do so may result in the exchange or refund being denied.
    • - Due to the nature of all products, stock may be limited, making exchanges difficult for reasons other than product defects.
    • - Custom-made products involved in the production process cannot be returned once the customer's order has been confirmed.
    • - When processing a refund, the refund will be issued within 5 business days from the date we receive the returned item. For cancellation requests made before the item is shipped, the refund will be issued within 5 business days from the date of the cancellation request.